Care during the Covid 19 pandemic.... updated September 2022
In accordance with CDC recommendations masks are no longer required.
Please call us at 715-294-3431 if you would prefer curbside service for medical reasons.
We will assume clients will determine the need for masks based on their individual vaccination status.
We Take Your Pet's Health Seriously
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Size Doesn't Matter
Osceola Veterinary Service is a full-service veterinary medical facility located in beautiful Osceola, WI.
At Osceola Veterinary Service we seek to provide the best possible medical, surgical, diagnostic and dental care for our highly-valued patients, including dogs, cats, horses, cows, alpacas, llamas, goats, sheep, chickens, pocket pets and more. |
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Pet-loving, Highly Skilled Staff
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Our veterinarians, technicians, and receptionists are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Osceola Vet strives to offer excellence in veterinary care to the St. Croix River Valley region of North Western Wisconsin and East Central Minnesota, primarily servicing Polk, St. Croix, Chisago and Washington counties.
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We accept the following payment options
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We understand how much your fur-baby means to you and your family.
At OVS we strive to provide the best possible care for your pet and we understand how costly veterinary expenses can be. Thus we offer several types of payment options. Payment is due at the time of service |
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Pet Health Insurance
Information coming soon!
NEWS AND UPDATES.....
December 2022 Policy change
NO SHOW AND LATE ARRIVAL POLICY
We appreciate your patience, support and understanding in these trying times and want to do
all we can to serve you and your pet’s needs.
The Staff at Osceola Veterinary Service understand that sometimes you need to cancel or
reschedule your appointment. However, when you do not call-in advance to cancel your
appointment you may be preventing another pet from getting the much needed attention or
treatment that they need. A veterinary/client relationship is built on mutual trust and respect.
As such, we strive to be on time for your scheduled appointments and ask that you give us a call
when you are unable to keep your appointment. As a courtesy, we provide reminder texts
and/or emails 1 to 3 days prior to your appointment. We have outlined our missed
appointment policies below.
Late Arrival Policy:
We make every effort to be on time for all our appointments. Unfortunately, when even 1
patient arrives late, it can throw off the entire schedule for that day. In addition, rushing or
“squeezing in” an appointment can shortchange the patient and contribute to the decreased
quality of care. Therefore, a client that arrives 15 minutes or more late to their scheduled
appointment will be asked to reschedule. We apologize for any inconvenience this may cause.
Cancellation of an Appointment:
In order to be respectful of the medical needs of other patients, please be courteous and call
our office promptly if you are unable to show up for an appointment. If it is necessary to cancel
your scheduled appointment, we ask that you call 24 hours in advance. Appointments are in
high demand, and your early cancellation will allow another patient access to timely veterinary
care. If it is after hours, please leave a message on the clinics’ answering machine or send an
email to osceolavet@centurytel.net or Text 715-602-1664
Appointment NO SHOW Policy:
A “no show” is a client who misses an appointment without notification. A failure to be present
at the time of a scheduled appointment will be recorded in the patient’s chart as a “no
show”. The first time there is a “no show”, we will contact you via phone/email/text to inform
you of the missed appointment and remind you of our “no show” policy and asked if you would
like to reschedule.
A 2nd occurrence within a year time will result in being required to pre-pay for the
exam before being allowed to schedule again.
We appreciate your patience, support and understanding in these trying times and want to do
all we can to serve you and your pet’s needs.
The Staff at Osceola Veterinary Service understand that sometimes you need to cancel or
reschedule your appointment. However, when you do not call-in advance to cancel your
appointment you may be preventing another pet from getting the much needed attention or
treatment that they need. A veterinary/client relationship is built on mutual trust and respect.
As such, we strive to be on time for your scheduled appointments and ask that you give us a call
when you are unable to keep your appointment. As a courtesy, we provide reminder texts
and/or emails 1 to 3 days prior to your appointment. We have outlined our missed
appointment policies below.
Late Arrival Policy:
We make every effort to be on time for all our appointments. Unfortunately, when even 1
patient arrives late, it can throw off the entire schedule for that day. In addition, rushing or
“squeezing in” an appointment can shortchange the patient and contribute to the decreased
quality of care. Therefore, a client that arrives 15 minutes or more late to their scheduled
appointment will be asked to reschedule. We apologize for any inconvenience this may cause.
Cancellation of an Appointment:
In order to be respectful of the medical needs of other patients, please be courteous and call
our office promptly if you are unable to show up for an appointment. If it is necessary to cancel
your scheduled appointment, we ask that you call 24 hours in advance. Appointments are in
high demand, and your early cancellation will allow another patient access to timely veterinary
care. If it is after hours, please leave a message on the clinics’ answering machine or send an
email to osceolavet@centurytel.net or Text 715-602-1664
Appointment NO SHOW Policy:
A “no show” is a client who misses an appointment without notification. A failure to be present
at the time of a scheduled appointment will be recorded in the patient’s chart as a “no
show”. The first time there is a “no show”, we will contact you via phone/email/text to inform
you of the missed appointment and remind you of our “no show” policy and asked if you would
like to reschedule.
A 2nd occurrence within a year time will result in being required to pre-pay for the
exam before being allowed to schedule again.
Rabies Policy enforced starting November 2022
Osceola Veterinary Services takes the safety of the general public and that of our staff very seriously. Rabies has historically been a fatal disease to humans as well as other mammals. In Wisconsin and the Greater Midwestern areas the most commonly infected animal is the bat which is often found indoors (and therefore around indoor dogs and cats) and can transmit the disease to pets.
It is the policy of Osceola Veterinary Services that all of our client’s pets, including breeding animals, be currently vaccinated for rabies unless there is a medical condition, determined by our doctors, which would make the vaccination contraindicated.
In the case when the veterinarian determines not to vaccinate, annual rabies titers will be required for that pet. Titers, however, do not comply with state law; therefore, we would not be able to provide a rabies documentation certificate. Legally, titered animals are treated and considered as unvaccinated should a bite incident occur.
The State of Wisconsin requires that all dogs, receive a first Rabies vaccine (good for 1 year) followed by boosters every 3 years. In addition, many city ordinances require a current rabies vaccination for cats. Rabies vaccination certificates are often used for licensing purposes in these communities.
In order for our staff to safely handle your pet (dog or cat), Osceola Veterinary Services requires they be current on their rabies vaccination. If your pet is not up-to-date on their vaccine, they will receive one from our veterinarians at the time of your appointment
It is the policy of Osceola Veterinary Services that all of our client’s pets, including breeding animals, be currently vaccinated for rabies unless there is a medical condition, determined by our doctors, which would make the vaccination contraindicated.
In the case when the veterinarian determines not to vaccinate, annual rabies titers will be required for that pet. Titers, however, do not comply with state law; therefore, we would not be able to provide a rabies documentation certificate. Legally, titered animals are treated and considered as unvaccinated should a bite incident occur.
The State of Wisconsin requires that all dogs, receive a first Rabies vaccine (good for 1 year) followed by boosters every 3 years. In addition, many city ordinances require a current rabies vaccination for cats. Rabies vaccination certificates are often used for licensing purposes in these communities.
In order for our staff to safely handle your pet (dog or cat), Osceola Veterinary Services requires they be current on their rabies vaccination. If your pet is not up-to-date on their vaccine, they will receive one from our veterinarians at the time of your appointment
A Message to Clients: July 1st 2022
Hello and Happy Summer to All!
The staff of OVS would like to remind everyone that our mission has always been to fulfill the needs of our clients by providing quality health services through a responsive and professional staff, with an emphasis on individual attention. We appreciate each and every one of you, and would like to thank you for your support and trusting us with the care of your furry family members.
Within the past two years, there has been a significant increase in the number of pets in each household across the country. This increase in demand has met the perfect storm of a decrease in availability, as older veterinarians transition into retirement and not enough new veterinarians enter the field. OVS has felt this impact as well, and we are beginning to adjust our scheduling so we can continue to provide quality health services.
This means that we are scheduling out further for our annual exams, to ensure that we have urgent care spots available for the patients that need to be seen quickly. Even so, we still may need to refer patients to emergency facilities for emergency care. There may also be certain Saturdays where we do not have a doctor on staff. We apologize for any inconvenience this may bring, and please know that we have added technicians and are actively looking to hire an additional veterinarian to increase our capacity.
In the meantime, we have a few requests that will help provide a better experience for everyone:
The OVS Doctors and Staff
The staff of OVS would like to remind everyone that our mission has always been to fulfill the needs of our clients by providing quality health services through a responsive and professional staff, with an emphasis on individual attention. We appreciate each and every one of you, and would like to thank you for your support and trusting us with the care of your furry family members.
Within the past two years, there has been a significant increase in the number of pets in each household across the country. This increase in demand has met the perfect storm of a decrease in availability, as older veterinarians transition into retirement and not enough new veterinarians enter the field. OVS has felt this impact as well, and we are beginning to adjust our scheduling so we can continue to provide quality health services.
This means that we are scheduling out further for our annual exams, to ensure that we have urgent care spots available for the patients that need to be seen quickly. Even so, we still may need to refer patients to emergency facilities for emergency care. There may also be certain Saturdays where we do not have a doctor on staff. We apologize for any inconvenience this may bring, and please know that we have added technicians and are actively looking to hire an additional veterinarian to increase our capacity.
In the meantime, we have a few requests that will help provide a better experience for everyone:
- Please be on time for your appointment
If you have an appointment that you are unable to make, please notify us as soon as possible. We are making sure to allot enough time for your pet and to get your questions and concerns addressed. If you are late or do not show up, that is time that could be used to help other patients who are waiting to be seen. - Let us know if you have additional concerns regarding your pet at the time of scheduling
If you have concerns or questions that you would like addressed at the time or your appointment, please notify the technicians as you are scheduling. This ensures that enough time is scheduled for your pet(s) and we can be considerate of other patients. - Please be understanding
We cannot stress this enough; we are all trying our best to accommodate the needs of all our patients. We understand completely that it can be an emotional experience when a pet is sick or injured, and their care is your top priority. We can assure you that we hear you, and we want to provide the best care we can. With that in mind, we are prioritizing care of many patients at one time and can refer you to an emergency clinic if you are looking to receive care faster than we can provide. - Please be courteous
We will not tolerate the abuse of staff members, verbal or otherwise. The staff will notify management of any incidents, and they will be addressed. If you are unhappy with the service provided, we will provide any applicable medical records and service can be sought elsewhere.
The OVS Doctors and Staff
Change in Ownership May 2022
Dr. Timothy Johnson would like to notify you of an important change at Osceola Veterinary Service; he has decided to transition ownership to Dr. Anna Bovitz. Dr. Bovitz is a University of Minnesota graduate who has been with OVS for the past two years. She, along with her husband Weston, her Golden Retriever ChaCha, and German Shepherd Taconite are excited for the opportunity to continue the local ownership of Osceola Veterinary Service.
Osceola Veterinary Service was started in 1954 by Dr. Lindholm, with Dr. Johnson joining the practice in 1980. Since then, he has provided care for countless animals and has been a staple both here and in the surrounding communities. He is looking forward to spending more time with his grandkids, enjoying the local lakes, and enjoying the slower pace that retirement offers.
While the ownership will be changing, the care and service provided by OVS will remain. Dr. Bovitz will continue the practice with Dr. Oscarson, Dr. McDonald, and the existing staff. To ensure a smooth transition, Dr. Johnson will continue to work on a part time basis through the end of the year, focusing primarily on performing surgeries.
We’d like to thank you for your trust in our services to date, and thank you in advance for your continued use of the care provided by Osceola Veterinary Service.
With Appreciation,
Timothy Johnson, DVM and Anna Bovitz, DVM
Osceola Veterinary Service was started in 1954 by Dr. Lindholm, with Dr. Johnson joining the practice in 1980. Since then, he has provided care for countless animals and has been a staple both here and in the surrounding communities. He is looking forward to spending more time with his grandkids, enjoying the local lakes, and enjoying the slower pace that retirement offers.
While the ownership will be changing, the care and service provided by OVS will remain. Dr. Bovitz will continue the practice with Dr. Oscarson, Dr. McDonald, and the existing staff. To ensure a smooth transition, Dr. Johnson will continue to work on a part time basis through the end of the year, focusing primarily on performing surgeries.
We’d like to thank you for your trust in our services to date, and thank you in advance for your continued use of the care provided by Osceola Veterinary Service.
With Appreciation,
Timothy Johnson, DVM and Anna Bovitz, DVM
New Technology . . .
We are excited to introduce our new Mobile App. The mobile app will allow you to:
- View Vaccination Records and forward them to boarding facilities
- View Prescription history and details, as well as request refills
- Request Appointments
- Access information about our practice at the touch of a fingertip